Session Dates: Wednesdays, November 4, 11, & 18 from 10-11 AM each day.

*Please note that this is a 3-part series and it is intended for participants to attend all three sessions to receive all of the content.

About the Series:
Team communication is more important now than ever - with many teams experiencing disruptions in the way they're used to working (staggered shifts, remotely, etc.) communication is often the first thing to fall apart. In order for teams to be productive, motivated, and engaged, it is crucial for organizations to adapt and adjust the way they communicate. Join presenters Melissa Sulkowski and Pamela Pressler for this three-part series on creating a foundation for good communication practices within your organization and on your team and how to maintain those practices going forward.

November 4 - Session 1: Understanding Differences and Building Awareness
Gender, personality, where we come from
Meet them where they are: understand coping and decipher needs
Insight and awareness
Boundaries
Feedback and problem solving

November 11 - Session 2: Tools to Communicate
The three C’s of communication
Proactive vs. reactive
Assumptions and predictions
Manage your part
Acknowledgment and apology

November 18 - Session 3: Secure Leadership
Shared narratives
Modeling
Invite problem solving
Brief and debrief
Engage and energize

About the Presenters:
Melissa Sulkowski, R.N., M.A., L.P.C.

Melissa Sulkowski is a Professional Mediator and Family Specialist who has been working with individuals and families for over 25 years. She is Board Certified by the National Board of Certified Counselors and is licensed by the State of Pennsylvania as a Registered Nurse and Professional Counselor. Melissa is the owner of Nurturinse, a practice offering peaceful alternatives to healing and intentionally designed to promote health and well-being. Melissa has been in private practice for nearly 19 years. Prior to opening her own practice, she worked with children placed in Residential Treatment Facilities.

Melissa has attended multiple trainings on communication, relational dynamics, and conflict resolution skills. She offers Coaching, Consulting and Mediation services to local businesses with a focus on improving business practices, as well as facilitating collaborative efforts between businesses. In addition, Melissa has assisted hundreds of families going through separation and divorce in successfully reaching agreements outside of a court process. She writes articles for the local newspaper sharing her thoughts and acquired knowledge.

In July of 2016, Melissa was selected as 1 of 15 Peacemaking Professionals between the United States and Canada. As a result, she is a founding member of Peacemaking Practice Trainers. Melissa was published in August of 2018 as an expert in her industry by the American Bar Association. She is a contributing author to a book that provides trained professionals with real-world tools to succeed in Collaborative Practice.

Pamela Pressler, MSW, LCSW, CPLC

Pamela Presler, MSW, LCSW, CPLC is a Mediator, Collaborative Professional and Counselor in Erie, Pennsylvania who has dedicated over 20 years to developing new and innovative approaches to improving human relationships. Whether coaching clients in her office or training other professionals, Pamela serves as a Communication Specialist, guiding others in problem-solving their own outcomes.

Pamela credits her educational foundation in Clinical Social Work from The Ohio State University, along with early professional development in various mental health agencies in Central Ohio, as the cornerstone that prepared her shift from therapy to Collaborative Practice and Mediation.

She has become an active contributor to the Erie Community both as a professional and as a volunteer. Pamela’s professional affiliations include serving as the President of the Collaborative Professionals of Northwestern Pennsylvania, Emma’s Footprints Board Member, and President of the Mercyhurst Preparatory School Cheer Boosters.

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Communication Master Class